Enquiries across Kent

Describe the problem with your home and find out what it means

A crack in a wall or a sticking door is worrying, but you do not have to guess what caused it. Send the details of what you have noticed at home. A specialist firm will read them and tell you whether the ground has moved or something else is happening.

  • No obligation to proceed
  • Read by a local specialist firm
  • A clear answer about your home
People walking in urban street with mix of historic and modern buildings.

Tell us what you have seen

What you send goes to one independent subsidence specialist for your area, and that specialist may pay this site once your enquiry has been passed on. There is nothing for you to pay us, you are welcome to seek quotations from other firms too, and our privacy notice has more on where your information goes.

What a specialist firm will ask you to have ready

The first conversation goes faster when you already know the basics. Gathering these details before you send an enquiry means the specialist firm can understand the situation straight away, rather than calling back to ask where the crack starts or how old the house is.

Keep this list near the form so you can fill it in as you type.

How a specialist firm works out the cause

Ground movement leaves specific signs. A specialist firm follows a set sequence of checks because each one rules out a different cause, narrowing the problem down until only one explanation remains.

  1. Visual survey of cracks and distortion

    The specialist measures the width, direction and taper of every crack. Horizontal cracks suggest different forces from vertical ones, and the pattern shows which part of the foundation has dropped.

  2. Drain testing

    A camera or water test checks for leaks under the house. Escaping water washes fine soil away, leaving voids that let foundations sink without any change in the wider ground.

  3. Soil sampling through trial pits or boreholes

    The specialist digs down to the foundation level and takes soil samples. The moisture content and clay type show whether the ground has shrunk because of drought or tree roots.

  4. Level survey across the floors

    Precise measurements reveal how much the building has tilted. Comparing readings over several months shows whether the movement has stopped or is still active.

If results conflict, the specialist repeats the tests after a season to see which cause fits the long-term pattern.

Send the details of what you have noticed

The information you provide goes directly to a specialist firm working in your part of Kent. They will read it and reply with their assessment. Sending an enquiry does not commit you to any work or payment.

  • No cost to enquire
  • No commitment to proceed
  • Local firms only

What you send goes to one independent subsidence specialist for your area, and that specialist may pay this site once your enquiry has been passed on. There is nothing for you to pay us, you are welcome to seek quotations from other firms too, and our privacy notice has more on where your information goes.